How do I book a Zwet Ride?
Booking a ride is simple. Download the Zwet Ride Customer App, register with your phone number, enter your destination, choose your preferred vehicle (Bike, Auto, Cab), and tap 'Book'. A captain will be assigned to you instantly.
How are fares calculated?
Fares are calculated based on a base fare, distance traveled, and estimated time of the journey. We do not have hidden surge charges. You will always see the exact fare or an estimated fare range before you confirm your booking.
How can I become a Zwet Captain?
Download the Zwet Captain App from the Play Store, upload your Aadhar Card, Driving License, RC, and a selfie. Once our team verifies your documents (usually within 2 hours), you can go online and start accepting rides!
What payment methods do you accept?
You can pay using Cash directly to the captain, or use digital methods like UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, or the built-in Zwet Wallet.
What should I do if I left an item in the ride?
Don't worry! Go to the 'Ride History' section in your app, select the ride, and tap on 'Lost an Item'. You can securely call the captain within 24 hours of the ride, or contact our support team.
